ABC (Achieving Better Citizens) Skills:
Body Basics (BB) Accept Feedback (AF)
Face the person Body Basics Eye Contact Say "OK" Voice (tone, volume, rate) Don't argue/interrupt Body posture If you don't understand, Facial expression ask calmly for a reason
Property Basics (PB) Interrupt Correctly (IC) Body Basics Body Basics Take care of own materials Stand near the person Leave other people's Wait quietly materials alone Say "excuse me" Ask before taking Ask/tell Listen Thank the person
Listen (L) Participate in a Group (PG) Body Basics Body Basics Acknowledge Listen to others Ask a question, Take your turn if needed Take an active part Work together
Follow Instructions (FI) Resist Peer Pressure (RPP)
Body Basics Body Basics
Say "OK" Remove yourself
Do task immediately Ignore
Check back Ask the person to stop
If the person stops,
say thanks
Get help
Stay On Task (OT) Problem Solve (PS)
Body Basics Body Basics
Get materials out quickly State the problem clearly
and quietly Give rationales
Begin working immediately Choose a solution
If stuck, get help Try the solution
Stay working until finished Evaluate your choice
Turn in work
Get Help (GH) Greet Someone (GS)
Body Basics Stand up
Raise hand Body Basics
Wait quietly Say "Hello"
Ask for help Introduce
Listen Shake hands
Thank the person
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